Privacy policy

Privacy Policy

Last updated: January 7, 2026

Smorva (“we”, “us”, “our”) operates this website and store to provide our products and services (the “Services”). This Privacy Policy explains how we collect, use, and share your personal information when you visit, make a purchase, or contact us.

By using our Services, you agree to this Privacy Policy.

Personal Information We Collect

We may collect the following personal information:

  • Contact details (name, email, phone number, billing and shipping address)

  • Payment information (processed securely by Shopify and payment providers)

  • Order details (items purchased, returns, exchanges)

  • Account information (if you create an account)

  • Customer communications

  • Device & usage data (IP address, browser type, cookies, interactions)

How We Use Your Information

We use your personal information to:

  • Process orders, payments, shipping, returns, and exchanges

  • Communicate with you about your orders or support requests

  • Improve and personalize your shopping experience

  • Send marketing emails (you can unsubscribe anytime)

  • Prevent fraud and maintain website security

  • Comply with legal obligations

Sharing Your Information

We may share your information with:

  • Shopify, payment processors, shipping partners, and service providers

  • Marketing and analytics partners (where permitted by law)

  • Authorities if required by law or to protect our rights

We do not sell your personal information.

Shopify

Our store is hosted on Shopify, which processes personal data to provide and improve its services. Your information may be transferred outside your country.
Learn more at Shopify’s Privacy Policy: https://privacy.shopify.com

Cookies & Advertising

We use cookies and similar technologies to operate our store and show relevant ads. Depending on your location, you may have the right to opt out of targeted advertising.

Children’s Privacy

Our Services are not intended for individuals under 18, and we do not knowingly collect personal information from children.

Data Security & Retention

We take reasonable steps to protect your information. However, no system is completely secure.
We retain personal information only as long as necessary to provide our Services and meet legal requirements.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Request correction or deletion

  • Request a copy of your data

  • Opt out of marketing communications

To exercise your rights, contact us using the details below.

International Transfers

Your information may be transferred and processed outside your country. Where required, we use legally approved safeguards.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last updated” date.

Contact Us

If you have questions or requests regarding your personal information, contact us at:

Email: desaihudaa@gmail.com
Address: 413 Kempston Road, Gqeberha, Eastern Cape, 6061, South Africa